Bailey calls on McGuinty to enforce Consumer Protection Act in wake of alleged ‘gouging’

car stuck for tow truck
Sarnia-Lambton MPP Bob Bailey is calling on the provincial government to fully enforce the Consumer Protection Act in the wake of reports that some motorists were charged exorbitant towing fees when they were forced to abandon their snow-trapped vehicles on Highway 402 this week.
 
Bailey says a section of the act prohibits companies from taking advantage of the misfortune of consumers by "grossly overcharging" for a service.
 
"Ontario families deserve some real action (from the premier)," said Bailey in a news release. "It's unfortunate that a few tow truck operators would prey on vulnerable motorists who were forced to leave their vehicles," continued Bailey.
 
He suggested that motorists first try to reason with the towing companies, but if that fails, they should call the Ministry of Consumer Services at 1-800-889-9768 or consumer@ontario.ca

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