NCO call centre to shut doors in March

Business, Sarnia — By JD Booth on January 6, 2012 at 5:25 pm

One of Sarnia-Lambton's first call centres is closing its doors in March.

Reports that NCO, formerly known as RMH when it came to town in 2000, will close first surfaced Thursday after employees were notified.

Sarnia Mayor Mike Bradley has said he believes a steady shrinking of the difference between the U.S. and Canadian currency is likely a significant factor.

The closure of NCO will come just two years after another call centre, StarTek, left town, taking with it some 300 jobs. Sun Media now occupies at least some of the former StarTek space in Sarnia's downtown Bayside Centre.

Bradley said the news came as a complete surprise, although NCO had reportedly met with him last fall, indicating it was facing challenges attracting employees. Employment levels were at one point approximately 1,500.

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